We can then advise on the return procedure. We can arrange collection on your behalf at a cost of 39 for single item and 78 for multiple items with an extra 15 per item that has been opened. This would cover you for any damages or loss that may occur during transit. Alternatively you can arrange your own courier but please make sure that the courier would provide you with tracking information and also cover you for the cost of any damages or loss as we would not be held liable.
In the unlikely event that your item is faulty please report the fault to us within 7 working before you start a return procedure. We would require a photo or video showing the fault clearly to provide assistance.ITEM DAMAGED OR NOT RECEIVED. Goods that have been fitted or installed will not be considered for return unless there is a manufacturing defect; the relevant product guarantee then applies. PRODUCT SPECIFICATION TERMS & CONDITIONS. As a continually evolving company, we reserve the right to change product specifications without prior notice. Due to this, we advise no installation preparation takes place prior to receiving the product.
Product colours & finishes represented online and on the actual product might differ slightly. If you are satisfied with the product and customer care received please write a feedback of your experience with us. If you believe an item to be faulty in the first instance you need to contact our customer service team. We will analyse the fault and do our best to resolve this. We would require photos showing this (where necessary).To resolve any issues we may provide advice/ suggestions which would need to be followed in order to achieve a solution. We have our friendly customer representatives here to answer any questions from the initial enquiry through to after sales care adviced. The item "Anthracite Designer Radiator Vertical with Mirror Oval Column 1800x500mm" is in sale since Thursday, December 21, 2017. This item is in the category "Home, Furniture & DIY\Heating, Cooling & Air\Heaters & Radiators\Central Heating Radiators". The seller is "delux-bathrooms" and is located in Birmingham. This item can be shipped to United Kingdom.