We suggest you ask a qualified plumber to install this item. Please ensure a contact mobile number is provided as orders will not be processed without this. Please message us should you have any questions on this. Please be aware that the courier service can only deliver your items to your front door providing that you are on the ground floor.IV, KW1 - 14, PA34, PA37-39 PH19-40, PH49-50 PH41, IM, PA20, PA31, PA35, PA41+, KA27, TR21-25. Areas we don't post to. WRONG ITEM ORDERED OR CHANGE MIND. We can then advise on the return procedure.
This would cover you for any damages or loss that may occur during transit. Alternatively you can arrange your own courier but please make sure that the courier would provide you with tracking information and also cover you for the cost of any damages or loss as we would not be held liable. In the unlikely event that your item is faulty please report the fault to us within 7 working before you start a return procedure. We would require a photo or video showing the fault clearly to provide assistance.
ITEM DAMAGED OR NOT RECEIVED. Goods that have been fitted or installed will not be considered for return unless there is a manufacturing defect; the relevant product guarantee then applies. PRODUCT SPECIFICATION TERMS & CONDITIONS.
As a continually evolving company, we reserve the right to change product specifications without prior notice. Due to this, we advise no installation preparation takes place prior to receiving the product. Product colours & finishes represented online and on the actual product might differ slightly. If you are satisfied with the product and customer care received please write a feedback of your experience with us.
If you believe an item to be faulty in the first instance you need to contact our customer service team. We will analyse the fault and do our best to resolve this. In the event of a faulty item. We would require photos showing this (where necessary).
To resolve any issues we may provide advice/ suggestions which would need to be followed in order to achieve a solution. We have our friendly customer representatives here to answer any questions from the initial enquiry through to after sales care adviced. The item "Chrome Bathroom Flat Panel Ladder Designer Heated Towel Radiator Straight Rail" is in sale since Tuesday, May 3, 2016. This item is in the category "Home, Furniture & DIY\Bath\Bathroom Accessories\Towel Racks".The seller is "elegantshowers" and is located in Birmingham. This item can be shipped to United Kingdom.